Privacy policy

At Winterberries, we value your privacy and are committed to protecting your personal information. This Customer Data Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website, services, and products.

We may collect the following types of information:

Personal Information: Name, email address, phone number, shipping and billing address, and payment information.

Usage Data: Information about how you use our website, products, and services, including your IP address, browser type, and pages visited.

Communications: Records of your interactions with our customer support team.

We use your personal data to:

- Process and fulfill your orders.

- Communicate with you about your orders, products, services, and promotions.

- Improve our website, products, and services based on your feedback and usage patterns.

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential.

Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety.

We leverage the services of Shopify to implement a variety of security measures which maintain the safety of your personal information. Your data is stored in secure networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.

We use cookies to enhance your experience on our website. Cookies help us understand how you interact with our site, allowing us to personalize your experience and remember your preferences. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our website.

You have the right to:

- Access and update your personal information.

- Request the deletion of your personal data.

- Object to the processing of your data.

- Withdraw consent where we rely on your consent to process your information.

To exercise any of these rights, please contact us at info@winterberries.store or call 02030051243. 

We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new policy on our website and updating the date at the top of this page.

If you have any questions about this privacy policy or how we handle your personal information, please contact us at:

Winterberries Customer Support  

Email: info@winterberries.store